Data Privacy Policy

The Open Road respects the privacy of our clients and prospective clients. No Client information will be disclosed to third parties, unless required for insurance purposes or by law.


All email addresses and other information supplied to The Open Road will be used solely for our own administrative and marketing purposes, including the provision of occasional updates via email, on our fleet of cars and other services. All customer information is stored on a firewalled, password protected personal computer system. We are PCIDSS certified for credit card use which means that we do not store credit card details on our computer system.


All general marketing emails will include an UNSUBSCRIBE option which will automatically remove the recipient from our email system, or by sending us an email with the subject line of REMOVE we will remove the recipient from our distribution list manually.


We keep rental agreements on file for a period of 3 years from the date of hire, but all credit card slips are shredded after the car has been fully checked on its return.  


We are under a legal obligation to provide the Police with details of hirers, should we receive notification of any speeding or other traffic infringements. We will inform hirers, by email, of any such communications.


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